Click-and-collect gains momentum
One of the key skills that Kroger Co. hopes to gain from its acquisition of Harris Teeter, completed at the end of January, is in the way it executes its online grocery offering, Kroger executives said. Harris Teeter’s click-and-collect service, called Express Lane, is one of the industry’s longest-standing examples of shopping online and picking up at the store. “I’d be shocked if we couldn’t do that at a significant number of stores,” Rodney McMullen, …
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