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Piggly Wiggly tops Lowes in click-and-collect comparison

A 20-SKU basket shopped for via the click-and-collect service at a Piggly Wiggly in Myrtle Beach, S.C., was less expensive than the same basket purchased for store pickup at a Lowes Foods store about 11 miles away in Murrells Inlet, S.C., during two weeks of a three-week collection period. Factoring into basket totals are a $ 4.95 Lowes Foods service charge and a $ 5 Piggly Wiggly service charge. SOURCE: Brand View Free pdf Download the free infographic of this SN Price Check …

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SN Price Check: Peapod wins click-and-collect confrontation with Roche Bros.

A 20-SKU basket shopped for online via Peapod’s curbside pickup service at Stop & Shop, which requires a minimum order of $ 60, was less expensive than the same basket purchased for store pickup at Roche Bros., during two weeks of a three-week collection period in Westborough, Mass. Factoring into the totals are a $ 2.95 Peapod service charge and $ 6.95 charge at Roche Bros. Source: Brand View FREE PDF Dowload the pdf of this SN Price Check installment Suggested …

Why Register for FREE?

Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick.  What are you waiting for! In addition you will also receive a complimentary copy of SN’s salary survey sent to you by email.
 

Click here to read the FAQ page if you have any questions (opens in a new window)
 

Attention Paid Print Subscribers:  While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.

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Supermarket News

SN Price Check: Peapod wins click-and-collect confrontation with Roche Bros.

A 20-SKU basket shopped for online via Peapod’s curbside pickup service at Stop & Shop, which requires a minimum order of $ 60, was less expensive than the same basket purchased for store pickup at Roche Bros., during two weeks of a three-week collection period in Westborough, Mass. Factoring into the totals are a $ 2.95 Peapod service charge and $ 6.95 charge at Roche Bros. Source: Brand View FREE PDF Dowload the pdf of this SN Price Check installment Suggested …

Why Register for FREE?

Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick.  What are you waiting for! In addition you will also receive a complimentary copy of SN’s salary survey sent to you by email.
 

Click here to read the FAQ page if you have any questions (opens in a new window)
 

Attention Paid Print Subscribers:  While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.

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Supermarket News

SN Price Check: Peapod wins click-and-collect confrontation with Roche Bros.

A 20-SKU basket shopped for online via Peapod’s curbside pickup service at Stop & Shop, which requires a minimum order of $ 60, was less expensive than the same basket purchased for store pickup at Roche Bros., during two weeks of a three-week collection period in Westborough, Mass. Factoring into the totals are a $ 2.95 Peapod service charge and $ 6.95 charge at Roche Bros. Source: Brand View FREE PDF Dowload the pdf of this SN Price Check installment Suggested …

Why Register for FREE?

Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick.  What are you waiting for! In addition you will also receive a complimentary copy of SN’s salary survey sent to you by email.
 

Click here to read the FAQ page if you have any questions (opens in a new window)
 

Attention Paid Print Subscribers:  While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.

Already registered? here.

Supermarket News

SN Price Check: Peapod wins click-and-collect confrontation with Roche Bros.

A 20-SKU basket shopped for online via Peapod’s curbside pickup service at Stop & Shop, which requires a minimum order of $ 60, was less expensive than the same basket purchased for store pickup at Roche Bros., during two weeks of a three-week collection period in Westborough, Mass. Factoring into the totals are a $ 2.95 Peapod service charge and $ 6.95 charge at Roche Bros. Source: Brand View FREE PDF Dowload the pdf of this SN Price Check installment Suggested …

Why Register for FREE?

Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick.  What are you waiting for! In addition you will also receive a complimentary copy of SN’s salary survey sent to you by email.
 

Click here to read the FAQ page if you have any questions (opens in a new window)
 

Attention Paid Print Subscribers:  While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.

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Supermarket News

Walmart opens click-and-collect facility

Wal-Mart Stores on Monday began fulfilling same-day Internet grocery orders at a drive-up Grocery Pickup facility in Northwest Arkansas.

The facility is the first “click-and-collect” center to be opened in the U.S. by Walmart, which refers to the facility as a “test.” (Here is a Walmart video about the Grocery Pickup.) Walmart’s United Kingdom-based sister company, Asda, operates several such facilities there.

The facility carries nearly 10,000 SKUs including fresh meat, dairy, produce and common household items. Customers ordering online or by mobile phone can schedule pickup in as little as two hours or up to three weeks after the order is placed, Walmart said. Customers arriving for pickup enter their order information at a drive-up kiosk and wait as Walmart workers deliver the order to their cars.



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Gallery: Walmart opens click-and-collect facility

Wal-Mart Stores on Monday began fulfilling same-day Internet grocery orders at a drive-up Grocery Pickup facility in Northwest Arkansas.

The facility is the first “click-and-collect” center to be opened in the U.S. by Walmart, which refers to the facility as a “test.”

Walmart’s United Kingdom-based sister company, Asda, operates several such facilities there.

The facility carries nearly 10,000 SKUs including fresh meat, dairy, produce and common household items. Customers ordering online or by mobile phone can schedule pickup in as little as two hours or up to three weeks after the order is placed, Walmart said. Customers arriving for pickup enter their order information at a drive-up kiosk and wait as Walmart workers deliver the order to their cars.

Captions by Julie Gallagher

Photos courtesy of Wal-Mart

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Kroger in ‘test and learn’ mode on click-and-collect

Kroger Co. plans to continue to “test and learn” about the click-and collect system in its Cincinnati division before ultimately expanding it divison- and later chain-wide, the company told SN Thursday.

The Cincinnati-based chain introduced a pilot click-and-collect system at a single store in the division earlier this week, designed only for employees at this point.

Kroger has no specific date in mind for expanding the test beyond the pilot store, Keith Dailey, the chain’s director of external communication, told SN, “but we have internal milestones toward which we will be working. As with other new technologies and systems we’ve looked at, we intend to test and learn.”

Citing its QueVision checkstand program as an example, Dailey said Kroger started testing it several years ago at one or two stores, cleared up some kinks, got suggestions from associates, improved the system and then rolled it out to an entire division and ultimately chainwide — the same approach it will take with click-and-collect, he said.

Click-and-collect is a grocery pickup system Harris Teeter developed and Kroger began studying when it acquired the chain last January — a system in which consumers place orders online and pick up their orders at a store.

In an email that Kroger shared with SN, Rachael Betzler, communications director for the Cincinnati division, said, “We are now in the embryonic stages of a click-and-collect test at one of our local stores — so early, in fact, that we just started testing with our associates at [the store].


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“The pilot is not yet customer-facing. Our approach with new technologies and systems is to test small and work out the kinks before scaling more widely, so we’re starting very small with our associates at the Liberty Township store, then we’ll open the location to customers, and once we are successfully implementing the program in one store, we’ll expand to other stores in Cincinnati and eventually on to other divisions as well.”

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Kroger in ‘test and learn’ mode on click-and-collect

Kroger Co. plans to continue to “test and learn” about the click-and collect system in its Cincinnati division before ultimately expanding it divison- and later chain-wide, the company told SN Thursday.

The Cincinnati-based chain introduced a pilot click-and-collect system at a single store in the division earlier this week, designed only for employees at this point.

Kroger has no specific date in mind for expanding the test beyond the pilot store, Keith Dailey, the chain’s director of external communication, told SN, “but we have internal milestones toward which we will be working. As with other new technologies and systems we’ve looked at, we intend to test and learn.”

Citing its QueVision checkstand program as an example, Dailey said Kroger started testing it several years ago at one or two stores, cleared up some kinks, got suggestions from associates, improved the system and then rolled it out to an entire division and ultimately chainwide — the same approach it will take with click-and-collect, he said.

Click-and-collect is a grocery pickup system Harris Teeter developed and Kroger began studying when it acquired the chain last January — a system in which consumers place orders online and pick up their orders at a store.

In an email that Kroger shared with SN, Rachael Betzler, communications director for the Cincinnati division, said, “We are now in the embryonic stages of a click-and-collect test at one of our local stores — so early, in fact, that we just started testing with our associates at [the store].


CONNECT WITH SN ON TWITTER

Follow @SN_News for updates throughout the day.


“The pilot is not yet customer-facing. Our approach with new technologies and systems is to test small and work out the kinks before scaling more widely, so we’re starting very small with our associates at the Liberty Township store, then we’ll open the location to customers, and once we are successfully implementing the program in one store, we’ll expand to other stores in Cincinnati and eventually on to other divisions as well.”

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Click-and-collect gains momentum

One of the key skills that Kroger Co. hopes to gain from its acquisition of Harris Teeter, completed at the end of January, is in the way it executes its online grocery offering, Kroger executives said. Harris Teeter’s click-and-collect service, called Express Lane, is one of the industry’s longest-standing examples of shopping online and picking up at the store. “I’d be shocked if we couldn’t do that at a significant number of stores,” Rodney McMullen, …

Why Register for FREE?

Registering for Premium Content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick.  What are you waiting for!

Already registered? here.

Supermarket News

Click-and-collect gains momentum

One of the key skills that Kroger Co. hopes to gain from its acquisition of Harris Teeter, completed at the end of January, is in the way it executes its online grocery offering, Kroger executives said. Harris Teeter’s click-and-collect service, called Express Lane, is one of the industry’s longest-standing examples of shopping online and picking up at the store. “I’d be shocked if we couldn’t do that at a significant number of stores,” Rodney McMullen, …

Why Register for FREE?

Registering for Premium Content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick.  What are you waiting for!

Already registered? here.

Supermarket News