Ejari on WhatsApp: Simplifying Rental Registration in Dubai
Dubai’s real estate sector has embraced digital transformation with the launch of Ejari registration via WhatsApp, facilitated by Injaz Real Estate Registration Trustee and the Dubai Land Department (DLD).
Real EstateEjariWhatsappDubaiDigital TransformationReal EstateJun 04, 2025
The move is part of the emirate’s broader push for smart governance, digital transformation, and customer convenience.
What Is Ejari and Why It’s Mandatory
Ejari (Arabic for “My Rent”) is a mandatory rental contract registration system introduced by RERA (Real Estate Regulatory Authority) under the Dubai Land Department (DLD) in 2007. It ensures every rental agreement in Dubai, whether residential or commercial, is legally documented and officially recorded. The system is:
- Legally binding, offering protection for both tenants and landlords.
- A requirement for accessing key services like:
- DEWA (Dubai Electricity and Water Authority) account activation
- Residency visa processing
- Facilities management services
- Essential for filing or defending any rental-related legal cases—non-registered contracts are inadmissible in court.
Why Ejari Matters for Tenants and Landlords
Ejari ensures the transparency and legality of Dubai’s rental market, providing clarity in contract terms and accountability for all parties. Key reasons why it’s crucial:
- Tenants need it to set up DEWA utilities and validate tenancy status.
- Landlords benefit from legally protected agreements.
- It offers a recorded proof of tenancy in case of disputes.
- Many property and facility management companies require a valid Ejari certificate for service provision.
Digital Leap: Ejari via WhatsApp on AQARI Platform
In a major innovation, Ejari registration can now be done remotely and entirely online through WhatsApp using the AQARI platform, operated by Injaz Real Estate Registration Trustee in partnership with the Dubai Land Department.
How It Works:
To begin the process, users can visit the AQARI platform, where they’ll find a WhatsApp chat icon. Clicking the icon redirects them to WhatsApp, where they can initiate the Ejari registration through an automated chat. The platform offers a range of guided options and services that users can select from to complete their transaction smoothly.
- Users interact with one of 10 approved Service Trustees via WhatsApp.
- Services are available worldwide, removing the need for in-person visits.
- Transactions include:
- Ejari registration and updates
- Title deed data amendments
- Ownership registration
- Property valuations and map issuance
- Personal and company data updates
Platform Security and Efficiency:
- All services are conducted through government-linked secure channels.
- Processes are designed to be fast, reliable, and transparent.
- The system supports Dubai’s vision for a smart, paperless, and globally accessible real estate ecosystem.
Digital Ejari Launch Shows Government-Private Sector Synergy
The launch of remote Ejari registration through WhatsApp is not just a technological upgrade; it also represents a broader effort to enhance cooperation between government and the private sector in modernising Dubai’s real estate ecosystem. The AQARI platform, first introduced in August 2024, was initially developed to facilitate services such as title deed data amendments, property valuations, etc. With the June 2025 integration of Ejari registration, it has now become one of the most comprehensive remote property service platforms available in the UAE.
Commenting on the expanded platform, Khalifa Alsalfa, then Director of Real Estate Services Pioneering Department at the Dubai Land Department (DLD), said: “The Dubai Land Department firmly believes that partnerships and cooperation with the private sector are crucial for realising our ambitious objectives. Our aim is to reinforce Dubai’s leading position in the global real estate market. This new platform underscores the significance of such collaborations, aligning with the vision of our leadership to foster integration and joint efforts between government and private organizations.”
This vision was echoed by Ahmed Al Suwaidi, Director General of Injaz Real Estate Registration Trustee, who emphasised the platform’s user-focused mission: “At Injaz Real Estate Registration Trustee, we are proud to collaborate with the Dubai Land Department to launch the new remote Ejari service through the AQARI platform. This milestone reflects our ongoing commitment to digital transformation and enhanced customer convenience.”
In practical terms, the new WhatsApp-based service eliminates the need for physical visits to trustee offices, a key benefit noted by Majid Almazrouei, General Manager of Injaz: “Our goal is to simplify and modernize real estate transactions for properties in Dubai. With this new feature, clients can now complete essential steps such as Ejari registration entirely online, no matter where they are in the world, ensuring convenience, efficiency, and global accessibility.”
About Injaz Real Estate Registration Trustee
Injaz is a government-registered real estate trustee offering a full suite of real estate registration services in Dubai. Known for:
- Fast approvals
- Secure, government-compliant processes
- Exceptional customer service
It is one of the most trusted service providers in the region, playing a key role in Dubai’s property transaction ecosystem.
Frequently Asked Questions
What is Ejari and why is it mandatory in Dubai?
Ejari is a mandatory rental contract registration system introduced by RERA under the Dubai Land Department (DLD) in 2007. It ensures every rental agreement in Dubai is legally documented and recorded, providing legal protection and access to essential services like DEWA and residency visa processing.
How can I register for Ejari via WhatsApp?
To register for Ejari via WhatsApp, visit the AQARI platform and click on the WhatsApp chat icon. You will be redirected to WhatsApp, where you can initiate the registration process through an automated chat. The platform offers a range of guided options to complete your transaction smoothly.
What services are available on the AQARI platform?
The AQARI platform offers services such as Ejari registration and updates, title deed data amendments, ownership registration, property valuations and map issuance, and personal and company data updates. These services are available worldwide and can be accessed via WhatsApp.
Is the WhatsApp-based Ejari registration secure?
Yes, all services on the AQARI platform are conducted through government-linked secure channels. The processes are designed to be fast, reliable, and transparent, ensuring the security and privacy of your information.
Who is Injaz Real Estate Registration Trustee?
Injaz Real Estate Registration Trustee is a government-registered real estate trustee offering a full suite of real estate registration services in Dubai. Known for fast approvals, secure processes, and exceptional customer service, Injaz plays a key role in Dubai’s property transaction ecosystem.
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