HRera Issues Notice to Gurgaon Real Estate Agent for Unfair Sales Practices
The Haryana Real Estate Regulatory Authority (HRera) has issued a show-cause notice to a real estate agent in Gurgaon for violating RERA norms by facilitating sales before official registration. This regulatory intervention highlights the importance of compliance and transparency in the real estate market.
Gurgaon Real EstateHreraReraReal Estate RegulationHomebuyersReal EstateOct 03, 2025
The complaint was filed by buyers Gaurav Singh Aleria and Usha Devi, who alleged that the agent promised a discounted rate of Rs 19,200 per square foot, along with an additional 5% discount at the time of booking. However, the buyers were later charged Rs 31,783 per square foot, without the promised discount. The buyers also accused the agent of acting arbitrarily, failing to execute the builder-buyer agreement despite repeated requests, and not providing any fresh allotment letter reflecting the discounts.
The complainants raised further concerns regarding the developer charging Goods and Services Tax (GST) without proper clarity and basing the sale consideration on the super area (2440 sq. ft.) instead of the carpet area (1398 sq. ft.), which they claimed was against RERA provisions. HRera’s investigation revealed that the agent facilitated multiple sales prior to official registration on June 14, 2024, in violation of Sections 9 and 10 of the Real Estate Regulation and Development Act, 2016.
The authority found prima facie evidence of unfair trade practices and issued a show-cause notice to the agent under Section 62 of the Act. Puri Constructions Pvt. Ltd., the promoter, contested several claims, stating that the sale was based strictly on carpet area, with all documentation reflecting carpet area pricing. The promoter also clarified that a discount of Rs 24.4 lakh was offered, which was incorporated into the allotment letter, and GST was charged as per applicable tax laws effective from July 1, 2017.
The authority directed Puri Constructions to provide full details of bookings facilitated by the agent, clarify GST computations to the complainants, and furnish proof of GST payments to government departments within 30 days. While HRera declined other reliefs sought by the buyers, including charging based on super area, it underscored the importance of regulatory compliance and transparency in the region’s rapidly expanding real estate market.
This order serves as a warning to agents and developers, reinforcing HRera’s role in safeguarding homebuyers’ interests and ensuring adherence to fair trade practices in Haryana’s property sector. The complaint was disposed of, but the vigilance imposed underscores ongoing efforts to maintain accountability in Gurugram’s booming housing market.
Frequently Asked Questions
What is HRera?
HRera stands for Haryana Real Estate Regulatory Authority. It is a regulatory body established under the Real Estate Regulation and Development Act (RERA) to ensure transparency, accountability, and professionalism in the real estate sector in Haryana.
What are the key violations mentioned in the show-cause notice?
The key violations mentioned in the show-cause notice include facilitating sales before official registration, failing to provide promised discounts, not executing the builder-buyer agreement, and charging GST without proper clarity.
What actions has HRera taken against the real estate agent?
HRera has issued a show-cause notice to the agent under Section 62 of the Real Estate Regulation and Development Act, 2016, for prima facie evidence of unfair trade practices. The agent is required to provide detailed information and clarify certain aspects within 30 days.
How does this order impact the real estate market in Gurgaon?
This order serves as a warning to real estate agents and developers in Gurgaon, reinforcing the importance of regulatory compliance and transparency. It highlights HRera’s role in safeguarding homebuyers’ interests and ensuring fair trade practices.
What is the Real Estate Regulation and Development Act (RERA)?
The Real Estate Regulation and Development Act (RERA) is a law enacted in 2016 to regulate the real estate sector in India. It aims to protect the interests of homebuyers, promote transparency, and ensure accountability among real estate developers and agents.
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