MahaRERA Issues Ruling on Parking Space Allocation for Mumbai Homebuyers
Three Mumbai homebuyers approached MahaRERA, alleging that their allocated parking spaces were in a different wing, leading to a deficiency in service and a breach of RERA.
MahareraReal EstateParking SpacesHomebuyersVeena DevelopersReal Estate MaharashtraAug 04, 2025
Three homebuyers who purchased units in the D and E wings of Veena Serenity, a project by Mumbai-based Veena Developers in Tilak Nagar, were allegedly allocated parking spaces in the C wing. However, after the formation of the housing society, wings A, B, and C were grouped into one society, while D and E formed a separate one. As a result, residents of the C wing society informed the D wing buyers that they could no longer use the parking within their premises.
The buyers had purchased their apartments between 2018 and 2020 for a combined value of over ₹3.5 crore, which included the cost of one ‘puzzle car parking space’ (mechanical) each. The homebuyers alleged that although the ‘puzzle car parking spaces’ were allotted to each homebuyer via separate allotment letters and confirmed through stickers issued by the developer, none of the homebuyers were provided with a dedicated, numbered parking slot, as required.
The homebuyers said two separate cooperative housing societies were formed, one comprising wings A, B, and C, and another comprising wings D and E. The developer's staff orally informed the homebuyers that their allotted puzzle car parking spaces were located in Wing C, belonging to the other society. Upon contacting the office bearers of the A, B, and C societies, the homebuyers were informed that residents of wings D and E are prohibited from parking in wings A, B, and C, leaving them without access to the parking spaces they had paid for as part of their flat purchases, homebuyers said.
The homebuyers alleged that they repeatedly corresponded with the developer from 2021 onwards, urging resolution of the parking issue. However, despite the existence of a sanctioned layout plan detailing designated parking numbers, the respondent failed to allocate a dedicated puzzle parking space or provide clarity regarding its location.
The homebuyers told MahaRERA that, as per the authority’s 2021 circular, all parking spaces must be clearly marked, numbered, and linked to specific apartments. They alleged that the developer violated these guidelines by failing to mention exact parking numbers in the allotment letters or agreements for sale. The homebuyers alleged that the sanctioned layout plan and details available on the MahaRERA website confirm adequate parking provisions across all five wings. However, the developer’s failure to meet regulatory obligations has caused them continued mental distress and inconvenience.
The developer failed to appear at all three MahaRERA hearings, prompting the authority to pass the order in their absence. MahaRERA's order said, 'The Authority finds that the respondent’s failure to allot specific, dedicated parking spaces constitutes a deficiency in service and a breach of obligations under RERA.' In its order dated July 10, 2025, MahaRERA directed the developer to allot and hand over a specific, numbered ‘puzzle car parking space’ located within wings D and E of the said project to each homebuyer within 60 days from the date of the order.
An email query sent to Veena Developers did not receive a response. If a response is received, the story will be updated.
Frequently Asked Questions
What is MahaRERA?
MahaRERA stands for the Maharashtra Real Estate Regulatory Authority. It is a regulatory body established to protect the interests of homebuyers and ensure transparency and accountability in the real estate sector in Maharashtra.
What was the issue with the parking spaces?
The homebuyers were allocated parking spaces in a different wing than the one in which they had purchased their flats. This led to a deficiency in service and a breach of obligations under RERA.
What is RERA?
RERA stands for the Real Estate (Regulation and Development) Act, 2016. It is a law enacted to regulate the real estate sector, protect homebuyers, and ensure timely completion and delivery of projects.
What was the outcome of the MahaRERA ruling?
MahaRERA ordered the developer to allot and hand over a specific, numbered ‘puzzle car parking space’ located within wings D and E of the project to each homebuyer within 60 days from the date of the order.
What can homebuyers do if they face similar issues?
Homebuyers facing similar issues can approach MahaRERA to file a complaint. They should gather all relevant documents and evidence to support their claim.
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