MahaRERA Launches Hybrid Hearing System for Real Estate Complaints
The Maharashtra Real Estate Regulatory Authority (MahaRERA) has introduced a hybrid mode of hearing complaints and non-compliance applications, allowing parties to choose between physical and virtual hearings. This move aligns with the directions of the Bombay High Court and aims to enhance transparency and accessibility.
MahareraHybrid HearingsReal Estate ComplaintsBombay High CourtMaharashtraReal Estate NewsAug 16, 2025
The Maharashtra Real Estate Regulatory Authority (MahaRERA) will implement a hybrid mode of hearing complaints and non-compliance applications from August 18, 2025, in line with directions from the Bombay High Court. This decision follows a judgment delivered on July 24 by a division bench of the High Court, which directed the authority to adopt hybrid hearings for urgent listings, circulations, production, and other such reasons.
Under the new system, parties can choose between physical and virtual hearings for complaints, non-compliance applications, and urgent mentions (praecipes) for listing, circulation, or production. Parties seeking a physical hearing will have to submit a written request through their login on the MahaRERA portal. This flexibility is expected to enhance convenience and accessibility for all stakeholders involved in real estate disputes.
As part of the revised framework, filing complaints, replies, rejoinders, and submissions online will continue as per the existing procedure. The present system of publishing daily online cause lists, assigning fixed dates of hearing, and recording roznama entries will also be maintained. This ensures that the administrative processes remain streamlined and transparent.
In addition, mentioning of matters (complaints and non-compliance applications) will now be allowed both physically and virtually at the beginning and end of every session of the bench concerned with MahaRERA. This change is expected to reduce the backlog of cases and ensure that urgent matters are addressed promptly.
All orders passed by MahaRERA will henceforth carry a date and time stamp and remain accessible on the authority’s official website. To support the transition, MahaRERA will also upgrade its online complaint module to facilitate the smooth functioning of hybrid hearings. This upgrade will enhance the user experience and ensure that the system is robust and user-friendly.
The authority clarified that this circular will override any previous orders or circulars to the extent they contradict the provisions of hybrid hearings. This move is a significant step towards modernizing the real estate regulatory framework in Maharashtra and ensuring that the rights of all parties are protected and respected.
The implementation of the hybrid hearing system is expected to bring several benefits, including reduced travel time and expenses for parties, increased transparency in the hearing process, and improved efficiency in case management. MahaRERA is committed to continuously evaluating and refining its processes to better serve the real estate community in Maharashtra.
For more information on the hybrid hearing system and how to participate, parties can visit the MahaRERA official website or contact the authority’s customer support for guidance.
Frequently Asked Questions
What is the hybrid hearing system introduced by MahaRERA?
The hybrid hearing system allows parties to choose between physical and virtual hearings for complaints, non-compliance applications, and urgent mentions. This system aims to enhance convenience and accessibility for all stakeholders.
When was the hybrid hearing system implemented by MahaRERA?
The hybrid hearing system was implemented by MahaRERA from August 18, 2025, in line with the directions of the Bombay High Court.
How can parties request a physical hearing under the new system?
Parties seeking a physical hearing must submit a written request through their login on the MahaRERA portal.
What types of cases can be mentioned both physically and virtually?
Mentions of matters, including complaints and non-compliance applications, can be made both physically and virtually at the beginning and end of every session of the bench concerned with MahaRERA.
Where can parties access MahaRERA's orders?
All orders passed by MahaRERA will carry a date and time stamp and will be accessible on the authority’s official website.
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