MahaRERA Resolves 5,267 Complaints in 10 Months, Ensures Timely Hearings for Homebuyers
Pune: The Maharashtra Real Estate Regulatory Authority (MahaRERA) has disposed of 5,267 complaints between October 2024 and July 2025, officials announced on Monday. All cases filed by the end of July have either received their first hearings or are scheduled.
MahareraHomebuyersReal EstateComplaintsTimely HearingsReal Estate MaharashtraSep 08, 2025
Homebuyers often approach the authority with complaints about delayed possession, poor construction, or missing amenities. To speed up the grievance redressal process, MahaRERA chairman Manoj Saunik and members Mahesh Pathak and Ravindra Deshpande have, for the first time, started fixing hearings within one or two months of the registration of a complaint. This is a marked improvement from earlier delays that stretched into several months, officials said. During the same 10-month period, 3,743 fresh complaints were filed.
'Homebuyers invest their lifetime's savings in homes. It is our responsibility to protect their legitimate interests through timely hearings and fair orders,' a senior MahaRERA official told TOI.
Welcoming the quicker hearings, homebuyers and activists emphasized the importance of compliance. 'Getting dates faster is positive, but many builders still delay offering possession or compensation even after orders,' said Pune homebuyer Abhishek Jadhav.
An advocate helping a homebuyer added that while MahaRERA has improved efficiency, the enforcement of orders is crucial for real relief. Officials said preventing disputes is as important as resolving them. Every new project is now subject to a three-step scrutiny — legal, financial, and technical — by independent panels before approval. Projects that fail to meet any of the criteria are rejected, they said. 'The aim is not just to clear complaints but to ensure projects are viable from the beginning, so that buyers' investments remain safe and the scope for disputes reduces drastically,' another MahaRERA official said.
Data shows that MahaRERA has received 30,833 complaints since its inception in May 2017, of which 23,726 have been resolved. As much as 79% of the complaints stemmed from projects launched before RERA came into force. Of the resolved cases, 23,661 were linked to 3,523 pre-RERA projects, while 6,218 complaints pertained to 2,269 projects registered after the regulator's creation. Currently, Maharashtra has 51,481 registered projects, with complaints filed against 5,792 of them.
Complainants who have been waiting for years said the authority should maintain this momentum and ensure the disposal of all cases at the earliest. 'This should not be just a phase; it should be carried out continuously for it to remain effective,' said a complainant who recently had his first hearing.
Frequently Asked Questions
What is MahaRERA?
MahaRERA stands for the Maharashtra Real Estate Regulatory Authority. It is a regulatory body established to protect the interests of homebuyers and ensure transparency and accountability in the real estate sector in Maharashtra.
How many complaints did MahaRERA dispose of between October 2024 and July 2025?
MahaRERA disposed of 5,267 complaints between October 2024 and July 2025.
What are the common complaints homebuyers file with MahaRERA?
Common complaints include delayed possession, poor construction quality, and missing amenities.
What improvements has MahaRERA made in handling complaints?
MahaRERA has started fixing hearings within one or two months of complaint registration, a significant improvement from earlier delays that stretched into several months.
How many registered projects are there in Maharashtra, and how many have complaints filed against them?
Currently, Maharashtra has 51,481 registered projects, with complaints filed against 5,792 of them.
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