MahaRERA Resolves 5,267 Homebuyer Complaints: A Beacon of Hope
The Maharashtra Real Estate Regulatory Authority (MahaRERA) has successfully resolved 5,267 complaints from homebuyers between October 2024 and July 2025, providing much-needed relief and setting a new standard for regulatory efficiency.
MahareraHomebuyersReal EstateComplaintsRegulatory AuthorityReal Estate MaharashtraSep 08, 2025
Mumbai: The Maharashtra Real Estate Regulatory Authority (MahaRERA), between October 2024 and July 2025, has disposed of as many as 5,267 complaints on various issues filed by homebuyers. All the complaints registered until July 2025 have either had their first hearings or their hearing dates been scheduled.
Homebuyers invest their lifetime’s savings to purchase a house, however, due to varied reasons such as delayed possession of homes, substandard construction quality, missing amenities and facilities mentioned in the agreement, among other issues, arise. To expedite hearings of the complaints received from the aggrieved homebuyers, MahaRERA Chairman Manoj Saunik and his team of Members – Mahesh Pathak and Ravindra Deshpande have initiated the measures. These three individuals resolved a total of 5,267 complaints, providing relief to homebuyers. In fact, during this duration, 3,743 complaints were filed. For the first time, MahaRERA has created an efficient system where complaints are registered and hearings take place within one or two months of filing.
Since the establishment of MahaRERA in May 2017, 30,833 complaints have been filed. Of these, 23,726 grievances have been resolved. This includes 23,661 plaints from 3,523 projects prior to MahaRERA’s establishment and 6,218 complaints from 2,269 projects post the authority’s creation.
The number of complaint levels from projects launched after the establishment of MahaRERA stands at 21%, while those projects launched in the pre-RERA era is at 79%. Currently, there are 51,481 projects registered from across Maharashtra, of which cases have been filed against 5,792.
To prevent any complaints from homebuyers in the future, a three-step scrutiny is being undertaken – legal, financial, and technical to determine the possibility of project completion. MahaRERA has set up three independent groups for each of the steps involved, who rigorously assess and examine the application of the proposed projects. Projects that do not meet any of the criteria are not granted MahaRERA registration. The authority’s aim is not only to ensure that homebuyers’ investments are safe and secured but also to prevent the possibility of complaints arising in the future, as per MahaRERA.
Frequently Asked Questions
What is MahaRERA?
MahaRERA stands for Maharashtra Real Estate Regulatory Authority. It is a regulatory body established to oversee and regulate the real estate sector in Maharashtra, ensuring transparency and accountability.
How many complaints did MahaRERA resolve between October 2024 and July 2025?
MahaRERA resolved 5,267 complaints between October 2024 and July 2025.
What are the common issues homebuyers face that lead to complaints?
Common issues include delayed possession of homes, substandard construction quality, and missing amenities and facilities mentioned in the agreement.
How has MahaRERA improved the complaint resolution process?
MahaRERA has created an efficient system where complaints are registered and hearings take place within one or two months of filing, significantly reducing the waiting time.
What measures is MahaRERA taking to prevent future complaints?
MahaRERA is conducting a three-step scrutiny involving legal, financial, and technical assessments to ensure the completion of projects. Projects that do not meet the criteria are not granted registration.
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