The Eighth Lokshahi Day at MHADA highlighted several crucial steps and initiatives aimed at improving the grievance redressal system for Maharashtra's housing development projects. This article delves into the key takeaways, offering insights into how MHA
MhadaGrievance RedressalLokshahi DayHousing DevelopmentTransparencyReal Estate MaharashtraJan 14, 2025
The Eighth Lokshahi Day is an annual event organized by MHADA to promote transparency, accountability, and citizen participation in the housing development process. It provides a platform for stakeholders to discuss challenges and opportunities in the sector.
Several initiatives were announced, including the launch of an online portal for grievance redressal, introduction of performance metrics for officials, community engagement programs, collaboration with local bodies, and the development of a mobile app.
Beneficiaries can file complaints through the dedicated online portal or the mobile app developed by MHADA. These platforms allow for easy and convenient access to the grievance redressal process.
MHADA has introduced performance metrics for its officials and will conduct regular audits and performance reviews to ensure that the set standards are maintained.
MHADA has initiated several awareness programs, including workshops, seminars, and informational materials, to educate beneficiaries about their rights and the available grievance redressal mechanisms.
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