New 10-Digit Number Series to Combat Unsolicited Commercial Calls and Messages
The Department of Telecommunications has announced a new 10-digit number series to curb unwanted calls and messages
10 Digit Number SeriesUnsolicited Commercial CallsDepartment Of TelecommunicationsCommercial MessagingFraud PreventionReal Estate PuneMay 30, 2024
The new regulations, however, do not cover sectors such as real estate or utility companies like electricity or gas suppliers.
This initiative aims to reduce unwanted calls and ensure that consumers can easily identify whether a call or message originates from a regulated entity. To support this, telecom companies have been directed to conduct “adequate verification” of each entity before assigning a number.
The Department of Telecommunications believes that the standardized numbering format will help consumers distinguish legitimate communications from fraudulent ones, thereby reducing incidents where consumers are deceived into providing sensitive personal information.
This move is expected to significantly curb fraudulent activities and protect consumers from scams that have proliferated through unsolicited calls and messages.
The Department of Telecommunications (DoT) is the nodal department of the Government of India responsible for formulating and implementing policies related to telecommunications in India.
The Department of Telecommunications (DoT) is a government agency responsible for the development of telecommunications in India. The DoT is headed by the Minister of Communications and is responsible for policy formulations, licensing, and regulation of the telecommunications sector in India.
Frequently Asked Questions
What is the purpose of the new 10-digit number series?
The new 10-digit number series is aimed at combating unsolicited commercial calls and messages and ensuring that consumers can easily identify whether a call or message originates from a regulated entity
Which entities are covered under the new regulations?
The new regulations cover central and state governments banks insurance companies pension providers credit card companies and investment advisors
What is the role of telecom companies in this initiative?
Telecom companies have been directed to conduct “adequate verification” of each entity before assigning a number from the new 10-digit series
How will this initiative help in reducing fraudulent activities?
The standardized numbering format will help consumers distinguish legitimate communications from fraudulent ones thereby reducing incidents where consumers are deceived into providing sensitive personal information
Which sectors are not covered under the new regulations?
The new regulations do not cover sectors such as real estate or utility companies like electricity or gas suppliers
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