Over 50,000 Housing Cases Still Pending in Consumer Courts
Government data reveals that more than 50,000 real estate-related cases are currently pending in consumer courts. Here's what you need to know.
HousingReal EstateConsumer CourtsConsumer ComplaintConsumer ProtectionReal Estate NewsAug 12, 2024
According to the data, a total of 2,44,813 cases have been filed in consumer courts across national, state, and district levels. Of these, 1,94,555 cases have been resolved, leaving 50,258 cases still pending as of July 31, 2024.
The Consumer Protection Act, 2019 establishes a three-tier quasi-judicial system at district, state, and central levels, known as 'Consumer Commissions,' to safeguard consumer rights and provide prompt redressal of disputes.
The Act aims to streamline the adjudication process, including the filing of complaints, virtual hearings, and the deemed admissibility of complaints if not decided within 21 days of filing. Section 38(7) of the Act mandates that complaints be resolved as quickly as possible—within three months if no analysis or testing of commodities is required, and within five months if it is.
Verma also noted that the e-Daakhil portal, available in 35 states and UTs, allows consumers to register complaints online with various consumer commissions across India.
The Ministry of Consumer Affairs, Food and Public Distribution is responsible for implementing the Consumer Protection Act, 2019. The ministry works to protect the rights of consumers and promote a fair and competitive market.
The e-Daakhil portal is an initiative by the government to make it easier for consumers to register complaints and seek redressal. The portal allows consumers to file complaints online and track the status of their cases.
The consumer courts are responsible for resolving disputes between consumers and businesses. The courts have the power to award compensation and impose penalties on businesses that violate consumer rights.
The government data on pending cases highlights the need for a more efficient and effective dispute resolution mechanism. The government must take steps to strengthen the consumer courts and ensure that cases are resolved quickly and fairly.
Frequently Asked Questions
How many housing cases are still pending in consumer courts?
According to government data, more than 50,000 real estate-related cases are currently pending in consumer courts.
What is the Consumer Protection Act, 2019?
The Consumer Protection Act, 2019 establishes a three-tier quasi-judicial system at district, state, and central levels, known as 'Consumer Commissions,' to safeguard consumer rights and provide prompt redressal of disputes.
How can consumers register complaints online?
Consumers can register complaints online through the e-Daakhil portal, available in 35 states and UTs.
What is the role of the Ministry of Consumer Affairs, Food and Public Distribution?
The Ministry of Consumer Affairs, Food and Public Distribution is responsible for implementing the Consumer Protection Act, 2019 and promoting a fair and competitive market.
What is the purpose of the consumer courts?
The consumer courts are responsible for resolving disputes between consumers and businesses and have the power to award compensation and impose penalties on businesses that violate consumer rights.
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