Power Struggle: Bengaluru's Mantri Serenity Residents Take on Developer
Residents of Mantri Serenity apartments in Bengaluru file police complaint against Vista Castle Private Limited over temporary power supply issues
Power SupplyMantri GroupVista Castle Private LimitedPropcare Real Estate Management Private LimitedBescomReal EstateJul 21, 2024
The 27-storey apartment complex, which houses 1,500 families across 17 blocks, has been struggling with power supply disconnections. On Saturday, the power supply was disconnected for four hours, leaving the residents in the dark. Although the power was restored, the residents were warned that the supply would be disconnected again on Monday morning.
The root of the issue lies in the lack of a permanent power connection. When the residents moved into the flats nearly two years ago, they were promised a permanent power supply (Low Tension domestic power), but they have only received temporary supply. Despite the developer paying the power bills, BESCOM has repeatedly issued notices for a permanent power connection, which have been ignored.
The temporary power supply has been causing disruptions in the daily lives of the residents. The lifts operate intermittently, and there have been instances where senior citizens were stuck inside lifts for 30 to 45 minutes, endangering their lives. The residents are living in constant fear, and a solution is urgently needed.
An agency outsourced by Vista, Propcare Real Estate Management Private Limited, has been paying the power bills regularly to BESCOM, so pending bills are not an issue. However, the residents are determined to get a permanent power connection and have staged a protest at the marketing office of Mantri Serenity inside the premises, forcing it to close on Sunday evening.
Information
Mantri Group is a well-known real estate developer in Bengaluru, with several projects across the city. Vista Castle Private Limited is a unit of the Mantri Group. Propcare Real Estate Management Private Limited is an agency outsourced by Vista to manage the daily operations of the Mantri Serenity apartments.
BESCOM, or the Bangalore Electricity Supply Company, is the electricity distribution company responsible for supplying power to Bengaluru.
Frequently Asked Questions
What is the issue facing the residents of Mantri Serenity apartments?
The residents are facing temporary power supply issues, with the power supply being disconnected repeatedly.
Why is the power supply being disconnected?
The developer has not obtained a permanent power connection, despite promises to the residents.
How many residents are affected by this issue?
106 flat owners have filed a complaint, and the issue affects 1,500 families living in the complex.
What is the impact of the temporary power supply on the residents?
The lifts operate intermittently, and there have been instances where senior citizens were stuck inside lifts for 30 to 45 minutes, endangering their lives.
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