Swift Rescue of BEST Bus from Road Cave-In in South Mumbai
A BEST bus was successfully rescued from a road cave-in in South Mumbai, highlighting the city's infrastructure vulnerabilities as the monsoon season approaches.
MumbaiBest BusRoad CaveinInfrastructureMonsoon PreparednessReal Estate MumbaiJun 17, 2025
The incident occurred around 9:25 am on Babasaheb Jaykar Marg, where a Brihanmumbai Electric Supply and Transport (BEST) bus operating on Route 121 was en route from Backbay Depot to J. Mehta Marg. With only the driver and conductor aboard, the bus’s rear tyre abruptly sank into a depression caused by a road cave-in, bringing the vehicle to an unexpected halt. According to officials, there were no injuries reported. Eyewitness accounts confirmed that the road caved in without prior warning. The bus, which was running without passengers at the time, was partially trapped with its rear axle lodged in the collapsed section of the tarmac.
Responding swiftly, BEST officials coordinated with Mumbai Metro Line 3 contractors to deploy a heavy-duty crane already stationed nearby for metro construction work. By 10:45 am, the bus was successfully lifted from the depression. Despite the ordeal, the vehicle was inspected and found to be structurally intact. Officials confirmed that while the engine briefly stalled, the bus was safe to operate and returned to the Backbay Depot by 11:00 am under its own power. Preliminary assessments ruled out major damage to the chassis or suspension. Following the cave-in, BEST temporarily diverted the bus route. In the northbound direction, buses were rerouted through Kalaniketan–JSS Road–Thakurdwar Junction, while in the southbound direction, they were diverted via Girgaon Church, Rajaram Mohan Roy Marg, and M.K. Road. The original route was restored within a few hours after safety clearance was issued.
The incident has once again raised critical concerns about the ageing and overburdened civic infrastructure in Mumbai, particularly in high-density zones such as South Mumbai. Experts have often cited that Mumbai’s century-old underground utilities — including water mains, sewer lines, and drainage systems — are prone to erosion, especially ahead of the monsoon. According to civic engineers, soil displacement and leakages from underground water infrastructure are common precursors to such subsidence events. A senior official from the municipal roads department noted that while the exact cause of the cave-in is still under investigation, initial signs point toward possible water seepage weakening the subsoil structure. Investigative teams from the civic body’s stormwater drainage and roads department have been deployed to determine if any unauthorised utility work or unattended leakage may have caused the road surface to collapse.
The use of a Metro construction crane in the rescue operation has also sparked a broader conversation about integrated infrastructure readiness and emergency coordination. While the swift action prevented commuter delays and further escalation, urban planning analysts argue that such close calls reveal deeper structural issues, not just in civil engineering, but also in Mumbai’s governance ecosystem. Urban policy advocates have long urged the Brihanmumbai Municipal Corporation (BMC) and allied civic agencies to proactively map and reinforce vulnerable road stretches before each monsoon. Despite the existence of annual pre-monsoon repair schedules, road cave-ins, waterlogging, and potholes remain routine occurrences, often creating safety risks for public transport and commuters alike.
The incident also sheds light on how critical a proactive, data-driven approach to infrastructure health is becoming. Several civic experts have recommended the adoption of geo-mapping, AI-based subsurface scanning, and IoT-integrated early-warning systems to monitor stress points across city roads. However, the scale of implementation remains limited and sporadic, particularly in older parts of Mumbai where legacy infrastructure lacks comprehensive documentation. Public transport users, meanwhile, continue to rely on systems like BEST buses as affordable and dependable options in the city. Such incidents threaten public confidence in the safety of these services, especially during the monsoon, when potholes and road subsidence increase in frequency.
Civic authorities have reiterated that pre-monsoon checks across Mumbai’s 2,000-plus km road network are underway. An official from the BMC’s road department stated that additional soil stability checks and drainage clearance operations would be intensified in Thakurdwar and neighbouring areas. In the short term, barricading and temporary surface repairs have been carried out at the cave-in site. The civic administration’s challenge now lies not just in repairing isolated failures but in rebuilding trust in a city where roads frequently collapse under their own weight — quite literally. For a metropolis that aspires to be world-class, ensuring that roads do not pose a daily hazard must be non-negotiable.
As South Mumbai prepares for another monsoon season, Monday’s incident stands as a reminder that resilience must be engineered, not improvised.
Frequently Asked Questions
What happened to the BEST bus in South Mumbai?
The BEST bus on Route 121 was trapped in a road cave-in near Thakurdwar Junction on Monday morning. The bus was rescued using a Metro crane, and no passengers were harmed.
How was the bus rescued?
BEST officials coordinated with Mumbai Metro Line 3 contractors to deploy a heavy-duty crane, which successfully lifted the bus from the depression by 10:45 am.
What are the main concerns raised by this incident?
The incident has raised concerns about Mumbai's ageing and overburdened civic infrastructure, particularly in high-density zones like South Mumbai, and the need for better pre-monsoon preparedness.
What measures are being taken to prevent future incidents?
Civic authorities are conducting pre-monsoon checks and additional soil stability checks. They are also intensifying drainage clearance operations in vulnerable areas.
How can technology help in monitoring infrastructure health?
Civic experts recommend adopting geo-mapping, AI-based subsurface scanning, and IoT-integrated early-warning systems to monitor stress points across city roads, though implementation remains limited.
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