Technical Glitches Disrupt Tenancy Registrations Across State: IGR in Talks with UIDAI
Real estate association representative Sachin Shinghavi highlights technical issues, including payment integration problems with the GRAS website, causing disruptions in tenancy registrations statewide.
Tenancy RegistrationGras WebsiteTechnical GlitchesReal EstateUidaiReal Estate PuneApr 20, 2025
The GRAS website, an essential platform for managing and registering tenancy agreements, has been experiencing multiple technical glitches. These issues have been particularly problematic for those trying to make payments online, a critical step in the registration process. Shinghavi noted that while some users have managed to submit their applications, the payment process often fails, leading to incomplete registrations.
The Income and Growth Registration (IGR) department, which oversees the GRAS system, has acknowledged the issues and is currently in talks with the Unique Identification Authority of India (UIDAI) to resolve the problems. UIDAI, the organization responsible for the Aadhaar project, is being consulted due to its expertise in managing large-scale digital platforms.
According to a spokesperson from the IGR department, “We are working tirelessly to address the technical issues on the GRAS website. Our teams are in constant communication with UIDAI to ensure that the payment gateway is stabilized and that the system can handle the high volume of transactions. We understand the inconvenience this is causing and are committed to resolving it as soon as possible.”
The impact of these technical issues extends beyond just the inconvenience of delayed registrations. Landlords who rely on the GRAS system to formalize their tenancy agreements are facing legal and financial uncertainties. Tenants, on the other hand, are worried about the validity of their agreements and the potential for disputes without proper documentation.
Shinghavi emphasized the importance of timely registration, stating, “Tenancy agreements need to be registered within a specific timeframe to be legally binding. The current issues are causing significant delays, which can lead to legal complications for both landlords and tenants. We urge the IGR department to expedite the resolution process.”
The real estate market in the state has been growing steadily, with a surge in rental activities, particularly in urban areas like Pune. The disruption caused by the technical issues could have a ripple effect on the market, affecting the confidence of both landlords and tenants.
To mitigate the impact, the IGR department has suggested that individuals who are facing issues with the GRAS website should try accessing the system during off-peak hours. They have also set up a helpline to assist users with technical queries and provide guidance on alternative methods of payment.
The IGR department and UIDAI are expected to release a joint statement soon, providing updates on the status of the technical issues and the steps being taken to resolve them. Both organizations are committed to ensuring that the GRAS system operates smoothly, thereby facilitating the smooth functioning of the real estate market.
In the meantime, the real estate association is urging the government to consider temporary measures such as extending the registration period to accommodate those affected by the technical glitches. They believe that such measures will help alleviate some of the pressure and ensure that the legal rights of both landlords and tenants are protected.
The situation is being closely monitored by various stakeholders, including legal experts, real estate agents, and tenant advocacy groups. It remains to be seen how quickly the technical issues can be resolved and the normal functioning of the GRAS system can be restored.
Frequently Asked Questions
What is the GRAS website?
The GRAS (Government of Maharashtra’s Rent Act System) website is an online platform used for managing and registering tenancy agreements in the state of Maharashtra, India.
What are the main technical issues affecting the GRAS website?
The primary issues include payment integration problems, where users are unable to complete the payment process for tenancy registrations, leading to incomplete or failed transactions.
How is the IGR department addressing these issues?
The IGR department is working with the Unique Identification Authority of India (UIDAI) to stabilize the payment gateway and ensure the system can handle high volumes of transactions.
What is the impact of these technical issues on landlords and tenants?
The issues are causing delays in tenancy registrations, which can lead to legal complications and financial uncertainties for both landlords and tenants.
What temporary measures are being suggested to mitigate the impact?
The IGR department has suggested accessing the GRAS system during off-peak hours and has set up a helpline to assist users with technical queries and provide guidance on alternative payment methods.
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