TRAI Empanels Shaurrya Teleservices for Digital Star Ratings in Real Estate
TRAI has named Shaurrya Teleservices as one of India's first 'Digital Connectivity Rating Agencies' (DCRA), set to assess properties on digital connectivity parameters including fibre readiness, mobile coverage, and broadband quality.
Digital ConnectivityReal EstateTraiShaurrya TeleservicesStar RatingsReal EstateOct 09, 2025
As a TRAI-empanelled agency, Shaurrya Teleservices will assess properties across India on critical parameters of digital connectivity, including fibre readiness, in-building mobile coverage, broadband quality, and IoT integrations. Properties will be assigned a star rating based on actual performance, in line with TRAI’s standardized methodology released in August 2025.
Speaking on the recognition, Pankaj Agrawal, Chairman, Shaurrya Teleservices, said, “This is a defining moment for India’s real estate and digital infrastructure ecosystem. Connectivity is no longer a luxury but a core utility, just like water or power. With TRAI’s certification framework, we now have a transparent way to measure and improve how buildings perform digitally. At Shaurrya, we are aligned at fostering innovation in Enterprise Network services, generating meaningful employment, expanding business opportunities, and supporting small startups alongside large enterprises, all toward making India a global business hub with high standards of living and equitable opportunities.”
Salil Ahuja, Chief Strategy Officer, Shaurrya Teleservices, added, “We see this as both a responsibility and an opportunity. As one of the first eight agencies empanelled by TRAI, Shaurrya will not only certify properties but also work hand-in-hand with Telecom and Internet Service providers to enable property developers to enhance their ratings through our infrastructure solutions, from IBS and FTTH to 5G microcells. I have been a part of the evolution in the UAE over a decade and now aim to make India’s built environment future-ready, resilient, and globally competitive. Enhanced connectivity leads to an improved customer experience at all levels.”
Sanjeev Goel, Chief Business Officer, Shaurrya Teleservices, said, “This initiative will enlighten the entire telecom ecosystem as 80% data consumption happens indoors and there is no mechanism to track problem areas. This initiative will empower users to know the gaps and once these gaps are highlighted, will become a source of information for Telecom and Internet providers along with the regulators.”
Shaurrya Teleservices’ recognition as a DCRA comes at a defining inflection point for India’s built environment. Connectivity has shifted from convenience to lifeline, powering India’s 63 million MSMEs running on cloud tools, students attending online classes, and families relying on telehealth and digital security. As real estate races to meet these expectations, certified buildings will emerge as the new benchmark of trust, commanding faster occupancy, stronger tenant stickiness, and sharper investor interest. For developers, digital star ratings are no longer a nice-to-have; they are set to be the next business differentiator.
In addition to certification, Shaurrya Teleservices plans to partner with leading developer associations such as CREDAI and NAREDCO to raise awareness about digital ratings, while showcasing case studies of early certified projects. The company is also preparing to launch knowledge initiatives that will educate stakeholders on how connectivity certifications can accelerate India’s 5G and Digital India goals.
With its dual strength as a neutral certifier and execution partner, Shaurrya Teleservices is uniquely positioned to bridge regulation and implementation, making digital ratings a tool for both compliance and commercial advantage.
Frequently Asked Questions
What is a Digital Connectivity Rating Agency (DCRA)?
A Digital Connectivity Rating Agency (DCRA) is an organization empanelled by TRAI to assess properties on critical parameters of digital connectivity, including fibre readiness, in-building mobile coverage, broadband quality, and IoT integrations.
Why is digital connectivity important in real estate?
Digital connectivity is crucial in real estate as it has shifted from a convenience to a lifeline, powering various sectors such as MSMEs, education, healthcare, and security. Certified buildings with high digital connectivity ratings command faster occupancy, stronger tenant stickiness, and sharper investor interest.
What are the parameters for digital star ratings?
The parameters for digital star ratings include fibre readiness, in-building mobile coverage, broadband quality, and IoT integrations. Properties are assigned a star rating based on actual performance in these areas.
How will Shaurrya Teleservices contribute to the telecom ecosystem?
Shaurrya Teleservices will not only certify properties but also work hand-in-hand with Telecom and Internet Service providers to enhance ratings through infrastructure solutions like IBS, FTTH, and 5G microcells. They will also raise awareness and provide case studies to educate stakeholders.
What are the benefits of being a TRAI-empanelled DCRA for Shaurrya Teleservices?
Being a TRAI-empanelled DCRA positions Shaurrya Teleservices as a neutral certifier and execution partner, bridging regulation and implementation. This role enhances their credibility and provides commercial advantages by aligning with India’s 5G and Digital India goals.
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