E-commerce Hubs of India: Delhi, Mumbai, and Bengaluru Lead the Way

Major cities continue to dominate online sales, but non-metro areas show significant growth potential.

E CommerceOnline SellersShiprocketMsmesIndiaReal Estate MumbaiJul 26, 2024

E-commerce Hubs of India: Delhi, Mumbai, and Bengaluru Lead the Way
Real Estate Mumbai:India's e-commerce sector is booming, with major cities like Delhi, Mumbai, and Bengaluru emerging as central hubs for online sellers. According to a recent report by Shiprocket, Delhi alone contributed approximately 6% of total orders in 2023. Maharashtra, led by Mumbai, topped the list with 15% of total orders.

Despite the strong seller presence in urban areas, the report highlights that around 71% of orders still come from non-metro regions, indicating significant growth potential beyond the major cities. Regionally, Northern India has experienced an increase in orders, with its share rising from 26% in 2021 to 29% in 2023.

The report also provides insights into consumer behavior, revealing that personal care products are the most sought after, comprising 27% of orders in Q1 2024. Digital payments are gaining traction, with 42% of buyers choosing prepaid methods. Moreover, 68% of orders in 2023 were discounted, with peak shopping hours occurring between 12 PM and 6 PM.

Shiprocket's MD and CEO, Saahil Goel, emphasized the importance of MSMEs in driving the e-commerce market toward its projected $300 billion future. The report highlights the growing adoption of advanced technology solutions, including marketing automation tools and social media marketing, particularly on WhatsApp.

Looking ahead, the report emphasizes the need for inclusive growth, with women-led MSMEs and sustainable practices emerging as crucial contributors to the expanding market. As the Indian e-commerce market continues to grow, it is essential for businesses to adopt targeted marketing strategies and prioritize quality over price.

Information
Shiprocket is an e-commerce enablement platform that provides logistics and shipping solutions to online sellers. The company recently unveiled its report, 'How MSMEs of Bharat Sell Online,' at its flagship event, Shiprocket SHIVIR, in New Delhi.

Shiprocket is a leading e-commerce enablement platform that empowers online sellers to grow their businesses. With its cutting-edge logistics and shipping solutions, Shiprocket has become a preferred partner for MSMEs across India.

Frequently Asked Questions

What percentage of total orders did Delhi contribute to in 2023?

Approximately 6%

Which region has seen a decline in orders from 2021 to 2023?

Southern India

What percentage of buyers choose prepaid methods for digital payments?

42%

What percentage of orders were discounted in 2023?

68%

What is the projected value of the Indian e-commerce market?

$300 billion

Related News Articles

Rohan Builders Achieves Unparalleled Excellence with 14 Consecutive Years of CRISIL DA2+ Grading
Real Estate Maharashtra

Rohan Builders Achieves Unparalleled Excellence with 14 Consecutive Years of CRISIL DA2+ Grading

Rohan Builders continues to maintain its prestigious DA2+ Developer Grading from CRISIL, demonstrating its commitment to excellence in financial and operational parameters.

July 8, 2024
Read Article
Sebi Chief Remains Tight-Lipped on Real Estate Investment Trusts
Real Estate Maharashtra

Sebi Chief Remains Tight-Lipped on Real Estate Investment Trusts

REITs comprise a portfolio of commercial real estate assets, most of which are already leased out.

September 3, 2024
Read Article
PGA of America Launches State-of-the-Art Golf Courses in Mumbai, Navi Mumbai, and Hyderabad
Real Estate Mumbai

PGA of America Launches State-of-the-Art Golf Courses in Mumbai, Navi Mumbai, and Hyderabad

AIVOT Golf & Sports Management collaborates with Shapoorji Pallonji Real Estate, Stonecraft Group, and Tvastar Golf to introduce PGA of America-branded golf courses in Mumbai, Navi Mumbai, and Hyderabad, setting a new standard for golf excellence in India

October 19, 2024
Read Article
Raymond Expands Real Estate Footprint with Mahim Project Deal
Real Estate Mumbai

Raymond Expands Real Estate Footprint with Mahim Project Deal

Raymond, in a strategic move, has signed a Joint Development Agreement for a prestigious residential project in the prime location of Mahim West, Mumbai.

February 8, 2025
Read Article
Amrita Singh, Zaheer Khan Among Celebrities Investing in Mumbai's Luxury Real Estate
real estate news

Amrita Singh, Zaheer Khan Among Celebrities Investing in Mumbai's Luxury Real Estate

Amrita Singh and Zaheer Khan are among the latest celebrities making significant investments in Mumbai's luxury real estate market. Discover the trends and insights of these high-profile investments.

February 18, 2025
Read Article
SP Group Raises $3.3 Billion from Five Funds to Boost Real Estate and Construction Projects
Real Estate Mumbai

SP Group Raises $3.3 Billion from Five Funds to Boost Real Estate and Construction Projects

SP Group secures a significant $3.3 billion investment from five prominent funds, aimed at refinancing and expanding its real estate and construction projects. This strategic move will help the company solidify its position in the market and drive sustain

March 19, 2025
Read Article