Flight Cancellations: Airlines Scramble to Recover from Microsoft Outage
Over 1,400 flights cancelled globally, 200 in India, due to Microsoft Azure cloud service outage
Flight CancellationsMicrosoft OutageAirline SchedulesCloud ServiceAviation IndustryReal Estate MumbaiJul 21, 2024
The issue reportedly stemmed from a Microsoft Azure cloud service outage. The Ministry of Civil Aviation (MoCA) had estimated that operations would get back to normalcy by Saturday afternoon, meanwhile experts are pointing out that the operations might take even more time to get back to normalcy affecting more passengers.
The MoCA has officially announced that the services will be back to normal by Saturday afternoon, the ministry said, “Since 3 am, airline systems across airports have started working normally. Flight operations are going smoothly now. There is a backlog because of disruptions on Friday, and it is getting cleared gradually. By noon today (Saturday), we expect all issues to be resolved.”
However, industry experts and sources have pointed out that the operations will take more time to normalise. “If there is a global disruption, it takes much more time to clear off the backlog as tens of thousands of passengers are affected,” said an expert.
The disruption has left thousands of passengers stranded, with many more facing uncertainty about their travel plans. The incident has also raised concerns about the reliability of cloud-based systems in the aviation industry.
Frequently Asked Questions
How many flights were cancelled due to the Microsoft outage?
Over 1,400 flights were cancelled globally, with more than 200 in India alone.
What caused the flight cancellations?
The incident stemmed from a Microsoft Azure cloud service outage.
When are flight operations expected to return to normalcy?
The Ministry of Civil Aviation (MoCA) has estimated that operations would get back to normalcy by Saturday afternoon.
How many passengers are affected by the disruption?
Tens of thousands of passengers are affected by the disruption.
What are the concerns raised by the incident?
The incident has raised concerns about the reliability of cloud-based systems in the aviation industry.
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