MHADA Takes Proactive Steps to Address Citizen Grievances During Lokshahi Din

The Maharashtra Housing and Area Development Authority (MHADA) reviewed nine applications and issued directives for prompt action during its fifth Lokshahi Din in Mumbai.

MhadaLokshahi DinAffordable HousingCitizen GrievancesMaharashtra GovernmentReal Estate MumbaiAug 12, 2024

MHADA Takes Proactive Steps to Address Citizen Grievances During Lokshahi Din
Real Estate Mumbai:Mumbai The Maharashtra Housing and Area Development Authority (MHADA) conducted its fifth Lokshahi Din on Monday, where nine applications were reviewed and addressed by the Vice President and CEO, Sanjeev Jaiswal. The event was a significant step towards providing a platform for citizens to voice their grievances and receive immediate attention from the authorities.

During the event, Jaiswal personally heard the grievances of all the applicants and issued immediate instructions for taking prompt action on each complaint. Out of the nine applications received, seven were related to the Mumbai Board, one pertained to the Mumbai Repairs and Reconstruction Board, while one was associated with the Pune Board.

One of the applicants, Surekha Kale, had purchased a MHADA flat in 2007 but had not paid the full sale price. Due to the non-payment, MHADA had imposed a late fee of Rs 7.5 lakh as interest on the remaining sale price. Kale requested a waiver of this late fee, and Jaiswal directed the concerned officials to examine the documents and explore options for waiving the interest by preparing a proposal accordingly.

Another applicant, Hiren Mehta, a beneficiary of the 2014 flat lottery, took possession of a MHADA flat at Nakshatra Cooperative Housing Society, Dahisar East, in 2023 after the waitlist was activated. However, before taking possession, he was charged maintenance fees dating back to 2014. Mehta argued that it would be appropriate to charge the maintenance fees only from the date of possession of the flat.

In response, Jaiswal instructed the concerned officials to study the issue, considering similar complaints, and to prepare a fair proposal within the framework of the rules.

Jaiswal emphasized the need for MHADA to adopt citizen-friendly policies that prioritize the convenience and welfare of the public. He also instructed the submission of a report on the actions taken on the applications received within the next 15 days. Additionally, he directed that any pending applications from the previous Lokshahi Din be resolved at the earliest.

Information
Maharashtra Housing and Area Development Authority (MHADA) is a housing authority that provides affordable housing options to the citizens of Maharashtra. The Lokshahi Din is an initiative by MHADA to provide a platform for citizens to voice their grievances and receive immediate attention from the authorities.

Maharashtra Housing and Area Development Authority (MHADA) is a state government agency responsible for providing affordable housing options to the citizens of Maharashtra.

A The purpose of MHADA's citizen-friendly policies is to prioritize the convenience and welfare of the public.

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