Mumbai Woman Exposes Blinkit Delivery Agent for Inappropriate Touching on CCTV

A woman in Mumbai accused a Blinkit delivery agent of inappropriate touching, sharing CCTV footage online. The video sparked public outrage and drew responses from both Blinkit and the Mumbai Police.

BlinkitInappropriate TouchingMumbaiWomen SafetySocial MediaReal Estate MumbaiOct 05, 2025

Mumbai Woman Exposes Blinkit Delivery Agent for Inappropriate Touching on CCTV
Real Estate Mumbai:A Blinkit delivery guy in Mumbai has been accused of inappropriate touching, an incident that was captured on a CCTV camera. The footage was later shared on social media by the victim, leading to severe criticism of the delivery person. The incident has also caught the attention of Blinkit and the Mumbai Police.

The video shows the accused wearing a Blinkit jacket and carrying a parcel bag. While exchanging notes with the woman, he appeared to touch her inappropriately. Shocked, the woman remained composed and completed the transaction. Later, she posted the CCTV footage on social media, tagging Blinkit.

In her post on X (formerly Twitter), she wrote: “This is what happened with me today while ordering from Blinkit. The delivery guy asked for my address again and then touched me inappropriately. This is NOT acceptable. @letsblinkit please take strict action. #Harassment #Safety @letsblinkit... is women safety a joke in India?”

In a follow-up comment, she added: “He tried to touch me inappropriately. I tried to cover my chest with the parcel so that he wouldn’t touch my chest again! Take strict actions. @letsblinkit”

The woman also alleged that Blinkit officials did not initially take her complaint seriously until she shared the CCTV footage. “Blinkit did not believe me verbally. At first, they said they would only give him a final warning, teach him how to maintain distance from female customers, and terminate the contract only if it happened again. It was only after I provided proof that they acknowledged the complaint and took action. Let me ask them—couldn’t they have taught this earlier? What were they doing? If I hadn’t had proof, would they have taken it seriously?” she added.

Blinkit later responded to the woman’s tweet, confirming that action had been taken against the delivery agent: “Hi, we appreciate your time over the phone. We’re truly sorry for the incident and understand how upsetting this must be. Please be assured that the necessary actions have been taken as discussed. Feel free to DM us for any further questions or support.”

Meanwhile, the Mumbai Police also responded in the comment section, asking the woman to share her contact details via direct message for further follow-up. “We have followed you. Please share your contact details in DM,” read the official police tweet.

The incident has sparked a broader discussion about women's safety and the need for stricter measures to prevent such occurrences. Both Blinkit and the Mumbai Police have taken steps to address the issue, but the question remains: How can companies and law enforcement ensure the safety and security of women in all public spaces?

Frequently Asked Questions

What happened in the incident in Mumbai?

A Blinkit delivery agent allegedly touched a woman inappropriately while making a delivery. The incident was captured on CCTV and shared on social media by the woman.

How did the woman respond to the incident?

The woman shared the CCTV footage on social media, tagging Blinkit and calling for strict action. She also posted detailed comments describing the incident and her experience.

What was Blinkit's initial response to the complaint?

Initially, Blinkit did not take the complaint seriously and said they would only give the delivery agent a final warning. They only took action after the woman provided proof via the CCTV footage.

What actions did Blinkit take after the incident?

Blinkit confirmed that they took necessary actions against the delivery agent and offered support to the woman. They also asked her to DM them for further questions or support.

What role did the Mumbai Police play in the incident?

The Mumbai Police responded to the woman's post on social media, asking her to share her contact details via direct message for further follow-up.

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