Mumbai's SRA Launches Tech-Driven Reforms to Accelerate Slum Rehabilitation
Mumbai's Slum Rehabilitation Authority (SRA) has introduced a series of technology-driven reforms to expedite slum rehabilitation efforts, aiming to integrate slum dwellers into the city's social fabric and create a slum-free Mumbai.
Slum RehabilitationTechnologyMumbaiSraTransparencyReal Estate MumbaiOct 31, 2025
SRA CEO Dr. Mahendra Kalyankar introduced advanced digital systems, including an STQC-certified website, integrated online modules, blockchain for file approvals, and chatbots for consumer engagement. These initiatives promise faster approvals, greater transparency, and enhanced accountability, all while prioritising the welfare of slum families.
Rajan Bandelkar, Vice Chairman of NAREDCO, praised the SRA’s proactive and transparent approach. He noted that digital systems and transparent processes will speed up project approvals and rebuild developer confidence in slum rehabilitation efforts, paving the way for a slum-free Mumbai. Abhay Chandak, Vice President of NAREDCOMaharashtra, commended the SRA for implementing Standard Operating Procedures (SOPs) to demolish and evict non-cooperative structures within 45 days. He cited the demolition of 1,000 structures in Worli within a month as an example of their efficient approach.
These reforms are set to accelerate the city’s journey toward becoming slum-free, ensuring that slum dwellers are provided with better living conditions and access to essential services. The use of blockchain technology for file approvals adds an additional layer of security and transparency, while the chatbots facilitate smoother communication between the SRA and the community. These measures are expected to not only improve the living conditions of slum residents but also boost the overall development of the city.
The SRA’s commitment to leveraging technology to enhance the rehabilitation process is a significant step forward in addressing the long-standing issue of urban slums. By integrating these advanced systems, the SRA is setting a benchmark for other cities facing similar challenges. The collaboration between the SRA and key stakeholders, including developers and community leaders, is crucial in ensuring the success of these reforms and the realization of a slum-free Mumbai.
Frequently Asked Questions
What is the Slum Rehabilitation Authority (SRA)?
The Slum Rehabilitation Authority (SRA) is a government body in Mumbai responsible for implementing and managing slum rehabilitation projects. It aims to improve the living conditions of slum dwellers and integrate them into the city's social fabric.
What are the key technology-driven reforms introduced by the SRA?
The SRA has introduced an STQC-certified website, integrated online modules, blockchain for file approvals, and chatbots for consumer engagement. These reforms aim to expedite approvals, enhance transparency, and improve accountability.
How do these reforms benefit slum dwellers?
These reforms benefit slum dwellers by providing faster approvals for rehabilitation projects, ensuring greater transparency in the process, and improving communication through chatbots. This leads to better living conditions and access to essential services.
What is the role of NAREDCO in these reforms?
NAREDCO, the North India Real Estate Developers Confederation, supports the SRA’s proactive and transparent approach. They praise the use of digital systems and transparent processes, which speed up project approvals and rebuild developer confidence in slum rehabilitation efforts.
What is the significance of the demolition of 1,000 structures in Worli?
The demolition of 1,000 structures in Worli within a month is an example of the SRA’s efficient approach in implementing Standard Operating Procedures (SOPs) to demolish and evict non-cooperative structures within 45 days. This demonstrates the effectiveness of the reforms in accelerating the slum rehabilitation process.
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